Edmonton Exchanger
Edmonton Exchanger and Refinery Services Ltd. offers a wide range of services in the oil and gas, petrochemical, and power generation industries. The SAP® Business One application has integrated and streamlined the company’s business processes, building efficiency.
QUICK FACTS
Company
• Name: Edmonton Exchanger and Refinery Services Ltd.
• Headquarters: Edmonton, Alberta, Canada
• Industry: Oil and gas
• Products and services: On-site plant maintenance services for the petrochemical industry, refineries, and fertilizer plants
• Employees: Up to 1,500 during peak periods
• Web site:
www.edmontonexchanger.com
• Implementation partner: VistaVu Solutions LLC
Challenges and Opportunities
• Overcome inefficiency of disparate systems
• Reduce manual processes
• Eliminate data reentry
• Get support for rapid growth
• Adopt and use best business practices
Objectives
• Implement a modern, integrated business solution
• Eliminate disparate systems as much as possible
• Ensure the solution fits the needs of a midsize company
• Achieve strong cost analysis capabilities
• Integrate with an existing robust custom payroll system that handles requirements of a number of different unions
• Integrate with customer systems
SAP Solutions and ServicesSAP® Business One application
Implementation Highlights
• Completed initial implementation in 1,500 person hours
• Expanded scope to include process improvements to billing
Why SAP
• Integration of multiple systems
• Strong cost analysis
• Good fit with the needs of a small to midsize services company
• Support for industry best practices
Benefits
• Information now trackable
• Greatly improved reporting capabilities
• Unification of the entire expanded company under a single solution with integrated data and processes
• Business processes streamlined and efficiency improved
• Ability to manage inventory and fixed assets more effectively
• Software customizable in-house using the SAP Business One Software Development kit
Third-Party Integration
• Database: Microsoft SQL Server 2008
• Citrix remote access
• Add-on solutions: VistaVu FieldVu, Boyum B1 Usability Package, add-ons developed in-house
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