Requirements
- Identification of scoping requirements for individual users and for business roles
- Configuration and testing of system functionality
- End user training
Collection cases is a feature to track collection activities for your specific Accounts Receivable. It automates the creation of collection cases based on criteria such as days overdue. It allows users to setup parameters to prioritize collections and assign cases to specific agents as well as tracks communication history between your AR team and clients by receivable.
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